Shipping Policy

These terms apply when customers visit or place an order through karseno.com. For customer support, email service@karseno.com.

Order Processing

Orders are reviewed and prepared during normal business processing periods. Processing may take longer during holidays, promotions, or high order volume.

Shipping Times

Estimated delivery times may vary by destination, carrier availability, customs processing where applicable, and other conditions outside our direct control.

Tracking

When tracking is available, order updates may be sent to the email used at checkout.

Delivery Issues

If your tracking shows a delivery issue or you have not received an expected package, contact service@karseno.com with your order number.

Address Accuracy

Please review your shipping details before placing an order. Incorrect or incomplete addresses may delay delivery.